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  • Vincenzo

    New feature • by Vincenzo Ruggiero • November 17

    Filter prospects that have -or not- been in a specific campaign

    We just deployed a very useful new feature. You can now filter prospects based on the fact that they have -or not- been in a specific campaign in the past.

    If you associate this new filter with other filters, you'll be able to launch a new campaign on prospects who have already been contacted and who showed an interest (if they opened your email and clicked on a link for example).

    This new feature is available in the prospects screen and in the campaign screen when adding new prospects.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • November 10

    Campaign emails in thread

    Until today, every email sent from a campaign was sent as a new email. 

    You can now choose between this or the possibility to send every email as a reply to the previous email.

    If you choose this option (under the campaign's "Settings" tab) every email sent will include all previous emails content. Every followup email will also use the email subject of the first email.

  • Vincenzo

    Update • by Vincenzo Ruggiero • November 09

    Get the full period of campaign stats

    Last week we introduced a campaign stats tab that show you detailed stats of a campaign. 

    We've added a new entry in the date selector that allows you to easily retrieve all data of the campaign ("Since creation"):


  • Vincenzo

    Update • by Vincenzo Ruggiero • November 01

    Big improvements to campaigns

    After listening to you we are very excited to announce that our drip campaigns have undergone a thorough remodelling! 

    See the main new features bellow: 

    Campaign Stats


    We introduced a new stats screen that gives you tons of information, allowing you to compare your performance with your industry for example!

    We also give you detailed stats for each step of the campaign. This was something asked by all our customers :)

    Better control on prospects

    You can now add prospects to a campaign directly from... the campaigns screen. We introduced a beautiful workflow to help you with this crucial process.

    We also introduced a new prospects screen within each campaign that allows you to manage the prospects in your campaigns and know, among other things, their status (running, paused, stopped) or the step they're currently in.

    We can't wait for you to try it and tell us what you think!

  • Vincenzo

    Update • by Vincenzo Ruggiero • September 26

    Improved dropdowns

    We juste release a improvement on our dropdown component (the lists). You can now search in the listing by simply typing a few letters. 

    Example in the lists filter:

  • Vincenzo

    New feature • by Vincenzo Ruggiero • August 10

    Update existing prospects on import

    If you import prospects with an email addresses already presents in your account, you now have two possibilities:

    • Skip the line and not import the already existing prospect
    • Update the existing prospect with the new information. You may also choose to assign it to the responsible user. 


  • Vincenzo

    Bug fix • by Vincenzo Ruggiero • August 07

    Reconnect a SMTP sending address

    We had a bug that made impossible to reconnect a SMTP sending address

    We fixed this so you can now reconnect your address if you have any problem with it.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • July 27

    New statuses for lists, templates and campaigns

    Today we introduced a new way to filter your lists, templates and campaigns.

    Lists

    You can now display:

    • All your lists (available & archived)
    • Only available
    • Only archived


    Templates & Campaigns

    We introduced a new status for templates & campaigns called "Draft". Templates & campaigns in draft will not be available to users.

    So, you can now display:

    • All your templates & campaigns (available, draft & archived)
    • Only available
    • Only draft
    • Only archived


  • Vincenzo

    Update • by Vincenzo Ruggiero • July 25

    Campaigns names in the CSV export

    We have included a new column in the CSV Export called subscribed_campaign(s). This column included the name of the current campaign and all campaigns a prospect has been through.

    The campaigns names are separated with a comma (,).

  • Vincenzo

    Update • by Vincenzo Ruggiero • June 20

    [Extension] Manually add an email when no email is found

    Sometimes our extension will not find any email address for a person or a website. You now have the possibility to manually enter an email address if you want:

  • Forster

    Update • by Forster Perelsztejn • June 14

    SMTP/IMAP servers configuration change

    For some time now Prospect.io has been supporting the user's own SMTP and IMAP servers as long as they were identical. 

    This has changed, you can know use different SMTP/IMAP servers with specific credentials for each of them!


  • Forster

    Update • by Forster Perelsztejn • June 07

    New drag and drop feature for images

    Good news, you don’t need to manually upload images to any text editor in the app anymore! Just drag and drop your image file -as shown below- to upload it to our servers!

  • Forster

    Update • by Forster Perelsztejn • June 07

    Support now provided through Zendesk

    As you probably noticed, the Intercom chat interface is now gone as we migrated our customer support to Zendesk.

    This change will allow us to considerably improve the way we treat your inquiries and here’s how:

    • We will now be treating inquiries by ticket, so 1 issue = 1 conversation
    • We will be able to assign the adequate person to treat your request
    • The treatment of requests will be better organized 


    You can now contact our support team by accessing the Help & Support menu in the bar located at the top of your screen or email us at support@prospect.io.


  • Forster

    Update • by Forster Perelsztejn • May 19

    Daily limit changes

    Hi there, our latest update concerns the daily limit for sending emails.

    Every user can now set their own limit per sending address.

    To do that, you need to access the Sending Address section of your Personal Settings.

    All you have to do is click on change and set the limit you like.

    Please keep in mind:

    You are still subject to your email provider’s limitation

    For example:

    • A regular Gmail account only allows 500 emails to be sent in a day.
    • A G Suite account goes up to 2000 emails.


    Please check with your provider so you don’t go over their limit, it might results in having your account temporarily suspended.

    You can still add more prospects to a campaign than your sending limit, just keep in mind that the email deliveries will be postponed to the next day with free capacity.

  • Forster

    Update • by Forster Perelsztejn • May 10

    Email verification levels

    More good news! We just updated our email verification feature to allow you to manually select the level of verification you desire when importing prospects, whether it be from one of your files or through the Chrome extension.

    As show in the picture below, three levels are available. You can find out all about them in this article.

  • Forster

    New feature • by Forster Perelsztejn • May 10

    PieSync Integration


    Hey there! Prospect.io now supports an automatic 2-way contacts sync with PieSync!

    PieSync has been spending the past few years successfully integrating dozens of apps so that you never have to struggle with the syncing of contacts between apps gain.

    Whenever you add or update a contact in any app supported by PieSync, the synchronisation with the others is automatic. How awesome is that? 

    Manually transferring data from one cloud-connected app to another is a thing of the past.

    Check it out!

  • Forster

    New feature • by Forster Perelsztejn • May 09

    Zapier Integration


    Ladies and gentlemen! Prospect.io can now be integrated with the mother of all workflow automators: Zapier

    Make the most of Prospect.io by associating it with no less than 750 apps and services.

    Get started with Zapier, check out the Zapbook!

  • Forster

    Update • by Forster Perelsztejn • May 09

    Office 365, Exchange and SMTP now supported

    Good news, we recently developed Prospect.io to support more email providers! Starting today you can also connect emails accounts from Office 365, Microsoft Exchange or your own SMTP.

    You can find these options in Personal Settings / Sending address when you click on “Create an account”.

    You may still, of course, use Gmail or the paid version from G Suite.

    Spread the word!

  • Vincenzo

    New feature • by Vincenzo Ruggiero • April 13

    Filter empty or not empty fields

    We added 2 new filters available on all prospects' fields, is unknown and has any value:

    In this example:

    • Is unknown: will give you prospects with an empty job title
    • Has any value: will only give you prospects with a not-empty job title
  • Vincenzo

    New feature • by Vincenzo Ruggiero • March 27

    Verify emails from Import & API

    We recently introduced automatic email verification for every email we provide. You now have the possibility to use this email verification to verify your own email addresses.

    From Import

    On CSV import, you now have an option to verify every email included in your file:

    This is only for your email addresses, addresses we provide are automatically verified for free.

    With the API

    If you need to verify a large number of  email addresses or if you want to integrate an email verification in your system you can also use the email verification from our API.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • March 27

    Email verification

    Starting today all emails we provide are automatically verified. We perform multiple checks on the email. We validate the format and make sure it isn’t a temporary address. Then we contact the mail server (without sending any emails) to make sure there is indeed an inbox for the requested address.

    This verification will automatically remove 80% of the bad email addresses and so drastically decrease your bounce rate.

    Simply remember that even if this is a huge improvement in terms of quality the verifications are never totally sure, accept all servers may still result in invalid email addresses. 

  • Vincenzo

    Update • by Vincenzo Ruggiero • March 27

    New template variables: sender first name and last name

    We introduced 2 new templates variables:

    • {{user_firstname}}
    • {{user_lastname}}

     
    What these variables do is pretty straightforward, they will introduce the sender first name and last name in your emails.

    Remember, these variables can be used in templates and campaigns.

  • Vincenzo

    Update • by Vincenzo Ruggiero • March 25

    Reports: Prospect created VS contacted

    We improved the report dashboard to clarify the prospects stats. 

    The dashboard now displays the number of prospect created and the number of prospects that have been contacted (at least 1 email sent):

  • Vincenzo

    Update • by Vincenzo Ruggiero • March 07

    New prospect's fields

    After a long waiting period I'm happy to announce that we just introduced 9 new fields on prospects!

    The new fields are:

    • Title (Mrs, Mr, …)
    • Industry
    • Country
    • Phone number
    • Custom field A, B, C, D, E

     

    The 4 firsts fields (title, industry, country and phone nulmber) are available to add in the extension:

    These new fields can also be used when using the import, the filters,  the template variables, and in Zapier. They are also available when you export your prospects.

    The 5 custom fields are text fields you can use the way you want.

    Let us know if you have any feedback for us.

    Happy Prospecting :)

  • Vincenzo

    New feature • by Vincenzo Ruggiero • March 07

    Chrome Extension available for AngelList

    I'm very happy to announce that our Google Chrome Extension is now directly integrated in AngelList.

    Simply visit a user profile with the extension installed and you'll see a new purple button:

  • Vincenzo

    Update • by Vincenzo Ruggiero • February 16

    New interface

    We just released a new interface of Prospect.io! The main idea with this new interface was to:

    • Have more space for the main screens
    • Make the prospects' filters always visible
    • Make the prospects' saved filters more visible

    The result is a new main menu, smaller, with only the icons:

     

    The prospects listing was completely redesigned:

    We really hope you'll like this upgrade of the product. Any feedback is more than welcome :)

  • Andy

    New feature • by Andy Klepinine • December 08

    Find Emails on Import

    Hello everyone,

    We're happy to introduce a new feature: finding emails on imports!

    If you don't have an email address linked to a prospect, we can now attempt to find the missing ones for you. All you need is the first name, last name and website for that individual. Once you start the import, make sure those three fields are correctly mapped, and then just click on "Yes, try to find missing emails in my file". 

    We made this short video to help you with this new feature:

     

     

    As always, happy prospecting

  • Andy

    New feature • by Andy Klepinine • November 22

    Select Campaign Sender

    Hello everyone,

    Small (but significant) update this week.

    You now have the possibility to select the “sender” of a campaign, if there are more than one users linked to your Prospect.io account.

    You can do this in several ways:

    - When you add in bulk to a campaign from your prospects tab.
    - When you add in bulk to a campaign from your lists tab.
    - When you add a prospect to a campaign using the Chrome and Linkedin extensions.

    Here is a short video to demonstrate:



    Happy Prospecting!

  • Andy

    New feature • by Andy Klepinine • November 18

    Pause / Resume Campaigns In Bulk

    Good news from us at Prospect.io, just before the weekend starts...

    As you know you have the ability to start and stop campaigns “in bulk”, and now you’ll also be able to pause campaigns and resume campaigns in bulk.

    Essentially this feature will stop you having to manually click on every prospect in the campaign, and pausing or resuming on an individual basis.

    Feel free to check out the little video below to see how to pause/resume in bulk.


     

    Happy prospecting!

  • Iulian

    New feature • by Iulian Boia • October 27

    New Email BCC Feature

    We launched an email BCC feature which allows you to automatically get a copy of all emails sent with Prospect.io.

    This is especially useful if you want to have all the emails you send to show up in your CRM for example. A lot of CRM (Salesforce, Zoho CRM, etc.) provide you with a specific email address you can specify in BCC to display the emails in the CRM.

    To use this feature please go to Settings -> General BCC Address.

    Let us know how it goes and if you have any suggestions to improve it!

  • Iulian

    Update • by Iulian Boia • October 14

    Upload Images With Our New Text Editor

    Do you still want to add a fancy signature to your emails? Good news! We’ve just launched an improved text editor which now allows you to add images by adding the URL of the image.

    Here’s how it works:

           1. Upload your image on a server. This could be your own website or an external one like Dropbox, Google Photos etc.

           2. Click on the insert image button (see image below) in the editor and just paste in the link to the image you’ve uploaded.

          3. Choose the right dimensions and then click “Ok”.

    That’s it! And below you can see what the end result would look like :)

    However,  if we’ve been in touch you know we don’t recommend adding images as it might affect your email deliverability. This is  because some spam filters are triggered by images, attachments and multiple links. Mailchimp did some research work on this topic, have a look here if you’re interested in the details.

    Let us know how it works!

  • Iulian

    Update • by Iulian Boia • October 01

    Improved Reports Section

    Hey everyone!

    Starting today you can access more useful information when clicking the “Reports” menu in Prospect.io. You’ll notice two new sub-menus are displayed, one for Templates and one for Campaigns.

    We’ve cleared out the “Campaigns” page to display only the essential information and moved the stats on a dedicated page inside “Reports”. You can easily get there by clicking the “Stats” icon (see below). That will show you the stats on how your campaigns perform with the indicators you’re already used to: open, click, reply, conversion and bounce rate.

    Plus, now you’re also able to filter statistics of campaigns and templates by a certain user or a specific time span (1 week, last month etc). Please see image below.

    This can help you track performance at an individual level and spot the most effective outreach approaches. We’ll keep improving these functionalities and add more management level features needed for larger teams.

    If you have any suggestions for us, don’t hesitate to get in touch. We’re eager to get your feedback on these changes.

    Happy prospecting!

     

     

  • Vincenzo

    Update • by Vincenzo Ruggiero • September 26

    Improved Features For Sending And Scheduling Campaigns

    Based on the feedback and experience of our users we decided to improve and clarify the features to start a campaign or schedule it in the future.

    So, to start a campaign you only need to select a group of prospects (or an entire list if you want) from the prospects list and use the Bulk actions -> Campaign... menu entry.

    In the next screen you’ll notice 2 options: Start now or Schedule.


    You can choose what option suits better your needs. Start now will have emails delivered in the next couple of minutes and Schedule will allow you to decide on the exact sending day & time:

    This option is also available from the extension or directly from the prospect page.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • August 23

    New Click Tracking Options

    We have implemented new, improved options for managing click tracking in your campaigns. Please have a look in your tracking settings and review your current settings.

    You can now choose whether to disable click tracking completely or use your own subdomain to track if a prospect opened your link.

    If you want to use your own subdomain you first have to create a CNAME record in your DNS settings and have it point to c.prspct.click then add the subdomain name in your settings, like you see below.


  • Vincenzo

    Update • by Vincenzo Ruggiero • August 11

    Double Click On Save Opens Prospect’s Page

    We’re getting back to you with another product update that will get you faster access to the prospects you save with our Chrome extension.

    Before you had to save a prospect and then open your Prospect.io account and look it up in order to edit it or add more information.

    Starting today you can just save and then click again on the save button and it will take you directly to the prospect’s page and save you time.

    Initial state


    Click "Save"

    Here’s where it will take you


    We hope this small change will make your life easier, good luck with prospecting!

  • Vincenzo

    Update • by Vincenzo Ruggiero • July 29

    Improved the CSV export for large number of prospects

    Some of our customers have thousands or tens of thousands of prospects in their account and they asked about exporting their list to a CSV file.

    Until today you couldn’t have done this because the export would have timed out and you’d get an error. So, we’re really happy to announce that we have improved this and now the export is done in the background. Once it’s completed you will receive an email with a link to download the file.

    Try it, see how it works and let us know if you have any feedback for us. 

  • Iulian

    New feature • by Iulian Boia • July 01

    Qualified Status for a Prospect

    We end the week with another new feature we just introduced. Since a lot of companies have their sales process shared by sales development reps (research work for prospects and trying to qualify leads) and sales executives (taking over qualified leads from SD and trying to close the deal), we thought of allowing you to use Prospect.io in the same way.

    So, now you can have your SDRs (sales development reps) prospect the market, set up drip campaigns and try to qualify leads - when they have a juicy, qualified lead to send over to sales executives they can just click the “Qualified” button and mark that prospect as such.

    This can be very helpful if you set up Prospect.io to work with your CRM (we offer integrations for the most used CRM systems like Salesforce, Hubspot, Pipedrive etc) and set a rule to send a prospect to a “Pre- Qualified” stage in your pipeline where sales executives can take over from.

    This feature will also allow you to better track the activity of your sales development team.

    We hope you’ll find it useful, don’t hesitate to send us your thoughts on the topic!

  • Vincenzo

    New feature • by Vincenzo Ruggiero • July 01

    Hubspot CRM Integration


    By now you probably got used to us launching new features and improvements every week so we’ll keep this tradition! Today we are really happy to introduce a new integration, with Hubspot CRM!

    Connect your Prospect.io account with your Hubspot CRM account and Prospect.io will create new deals from your prospects. You can choose when you want the deal to be created (when the prospect open your email or click on link for example) and at which pipeline/stage. You have a lot of options, you just need to figure out what’s best for your sales workflow.

    If you use Hubspot CRM please try it send us your feedback!

  • Vincenzo

    Update • by Vincenzo Ruggiero • June 27

    Lists management

    Today we would like to announce a UX change we have made in order to simplify the management of lists. Now you can access a specific entry in the left menu called "Lists".


    Of course, you can still use the filters to see the prospects in a specific list from the prospects listing. For this you just need to click on Filters and use the "Lists" filter.


  • Vincenzo

    New feature • by Vincenzo Ruggiero • June 20

    Pause a campaign

    More good news about a feature we designed to help you when a campaign interrupts because of an error (like a disconnected Gmail account etc) or to manage “out of office” replies. So, when you receive such a reply you can go to that prospect and actually pause the campaign till the person returns to office and then resume it.

    We are also working on a feature to pause an entire campaign, we’ll let you know when it’s done.


  • Vincenzo

    New feature • by Vincenzo Ruggiero • June 20

    List filter on reports

    New feature available from today in the Reports section. Now you can use filters to see the performance reports for a specific list and better understand how a specific campaign is going.

    If you have new ideas for us please add it to our Public Roadmap.


  • Kevin

    New feature • by Kevin Vanzandberghe • June 15

    Campaigns: add prospects in bulk

    This is something which was really in high demand from our users so we are very happy to announce that starting today your life will be much easier when using Prospect.io!

    Instead of manually having to add every prospect to a campaign, now you can have all prospects in a list, and/or corresponding to a filter, assigned to a specific campaign in one fell swoop.


    There are 2 things you need to know about this feature:

    Daily limit :

    By default, your company can add 250 prospects per day to any campaign. This is the hard limit, but your company admin can lower it in your campaign settings.


    Auto scheduling :

    Keeping this daily limit in mind, if you choose to add more prospects than you can process in a day at once, Prospect.io will split them among the following days, while keeping your existing scheduled deliveries in mind. 

    For example :

    I have a 100/day limit, and a choose to start a campaign on a list containing 200 prospects. I already have 50 campaigns scheduled for today. The first 50 will be scheduled today, the next 100 tomorrow, and the remaining 50 on the 3rd day. 


    We’re looking forward to your feedback, if you have any suggestions for us please use our Public Roadmap to send them over. If you need any help with this new feature, don't hesitate to contact us directly.

    Happy (faster) prospecting!

  • Vincenzo

    New feature • by Vincenzo Ruggiero • June 15

    Improved management of automatic replies (out of office)

    We are coming back to you with more good news concerning the way Prospect.io manages automatic replies like “Out of Office” replies for example. Until now these replies were automatically treated as regular replies and your prospect would often be removed from the campaign.

    We have improved this by allowing you to decide what’s the best way to manage this kind of message. You can treat these replies as bounces or regular replies. You can also decide to ignore these replies.

    The setting is available in Company Settings -> Bounces & Automatic Replies.

    We hope you’ll find this useful!


  • Vincenzo

    Update • by Vincenzo Ruggiero • June 13

    Detailed campaign statistics

    Many of you have been asking for more detailed campaign statistics so today we are happy to announce that we have made this a reality.

    You can now see open rate, click rate etc both in terms of prospects but also in terms of emails sent.

    We are constantly working on improving Prospect.io for you, if you have any suggestions for us please use our Public Roadmap to send them over.


  • Vincenzo

    Update • by Vincenzo Ruggiero • June 07

    New fields on the Salesforce integration

    The Salesforce integration will now copy the 2 fields bellow from the prospect to your lead:

    • Job title (as Title)
    • Website

  • Vincenzo

    New feature • by Vincenzo Ruggiero • May 31

    Public Roadmap

    We are really excited to share this with you. A lot of you want to know what we are working on right now. You want to now when this new feature will be released or if we plan to work on this great idea.

    You also have a lot of features requests you want to share with us. 

    This is the reason why we decided to share with you a Public Roadmap that shows you what we are working on right now and what will come soon.

    This roadmap is open. You can share your comments and vote on all features. Feel free to give your feedbacks on this!

    The roadmap is available here: https://prospect.io/roadmap


  • Vincenzo

    Update • by Vincenzo Ruggiero • May 30

    Improvements on campaigns

    We deployed 2 big changes on how campaigns work.

    Campaigns are now totally dynamic

    Before this improvement, every time you made a change on a campaign this change was only available for new prospects added to that campaign.

    Starting from now all changes you do on a campaign are directly reflected on all prospects currently in the campaign. For example:

    • Fixing a typo
    • Changing the order of the steps
    • Modifying campaign's settings
    • Changing days between steps
    • ...


    Note: Of course, changes are only reflected for messages to be sent in the future. 

    Campaigns <> Templates

    We have separated campaigns and templates. You now have 2 buttons, one for sending an email and one to add a prospect to a campaign.

    In the web these buttons are available from the prospect's page:


    In the extension, the buttons are under the "Contact..." dropdown:


  • Vincenzo

    New feature • by Vincenzo Ruggiero • May 21

    Send from a Gmail / Google Apps alias

    You can now define an alias associated to your sending address. The alias must be set in your Google account. More information here:

     

    http://help.prospect.io/emails/how-can-i-send-emails-if-i-don-t-have-a-google-account

     

  • Vincenzo

    New feature • by Vincenzo Ruggiero • May 13

    Send emails using your Gmail / Google Apps account

    Starting from now we don't send email using Sendgrid anymore. Instead, you can now connect a Gmail / Google Apps account to send emails.

    This is a major move for us and that come with a lot of benefits for you:

    • No more strange reply-to addresses: your prospect simply replies to your own email address and you'll reply to your prospect's email address
    • No more reputation: send emails like if you were doing it directly into your account
    • No more deliverability issues: with the old system, some emails were going in the spam or promotion folder. That is not the case anymore.
    • No more DKIM and SPF configuration: the DNS configuration associated with the deliverability concerns was very technical and difficult to handle. You don't need to do it anymore.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • May 10

    CSV Import

    You can now import your own prospects by using a CSV file. 

    Any format and separator can be used. The import will let you map your columns with the corresponding Prospect.io's fields. 

    To access this new feature simply click on the "Import" button from the prospects screen.

  • Kevin

    Update • by Kevin Vanzandberghe • April 29

    Campaigns: schedule time of delivery

    Starting today, you can now separately set the time of day at which each step in your email campaigns will be delivered to the prospect. 


    This setting takes your time zone into account, as shown above.

    For existing campaigns, we've set a default delivery time at 9AM, also taking your time zone into account. 

    Happy prospecting! 

  • Vincenzo

    Update • by Vincenzo Ruggiero • April 25

    Prospect's email address available in the template variables

    You can now inject the prospect's email in your templates and campaigns using the variable {{prospect_email}}

  • Vincenzo

    Update • by Vincenzo Ruggiero • April 19

    New columns in the prospects CSV export file

    We added a few columns in the prospects CSV export file:

    • bounced: true / false - Tell you if the prospect's email bounced
    • marked_spam: true / false - Tell you if the prospect marked your email as spam
    • drip_campaign: The name of the drip campaign the prospect is currently in
    • last_sent_email_at: Date of the last sent email
    • created_from: web / extension / import - From where the prospect was created

  • Kevin

    New feature • by Kevin Vanzandberghe • April 14

    Bounce, Spam and your Sender Reputation

    Maybe you already saw it in your Prospect.io account. We added a Reputation score at the bottom of the left column.


    This score is an indicator of how we view your email sending practices. We use the bounce and spam report rates to calculate this score. More information about this can be found in our Knowledge Base.

    As a result, we also give you the information about these bounces and spam reports. You can now see if a prospect's email bounced or if the prospect marked your email as a spam. This information is available in different screens:



    If you want to be alerted when these events happen you can add an email or a Slack alert.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • April 13

    What can we help you with today?

    At Prospect.io customer satisfaction and a great support is more than just a poster on the wall. We really do our best to be fast and efficient but still, sometimes a simple online search would be really helpful.

    That's the reason why we just released the first version of our Knowledge Base. This base is here to help you with Prospect.io when you don't want to wait.

    We currently cover the most common questions our customers already asked us and we'll keep that base up to date and add more content in the future.



  • Vincenzo

    New feature • by Vincenzo Ruggiero • April 11

    Clear filters in 1 click

    We added a "Clear filters" button on the filters panel. You can now remove all current filters in 1click.


  • Vincenzo

    Update • by Vincenzo Ruggiero • April 01

    Improvement: Bulk actions

    We improved the prospects screen. This new version allows you to use the bulk actions without having to scroll down and display all your prospects

    If you select prospects (by clicking on the checkbox) bulk actions will be applied to these selected prospects only. 

    If you don't select any prospect bulk actions will apply to all current matching prospects.


  • Vincenzo

    Update • by Vincenzo Ruggiero • March 22

    Separate fields for first name and last name

    We divided the the prospect's name into 2 separate fields: first name and last name.

    You now have 2 fields in the extension and in the prospect form:


  • Kevin

    New feature • by Kevin Vanzandberghe • March 16

    Automation / Drip Campaigns

    We are really excited to share with you our latest big feature on Prospect.io: Automation with Drip Campaigns

    This new feature allows you to setup a sequence of emails to be sent to your prospects.

    This is great to automate follow ups and to take actions outside the application using the Team Notifications.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • March 11

    Display/Hide templates

    You can now make your templates available / unavailable. When a template is unavailable in will not appear in the list of templates when sending an email.



  • Vincenzo

    New feature • by Vincenzo Ruggiero • February 19

    Email Notifications

    You can now receive email notifications when your prospects perform an action:


  • Kevin

    New feature • by Kevin Vanzandberghe • February 19

    Custom click tracking domain

    By default, Prospect.io tracks clicks in the emails you send by rewriting links using our domain. Starting today, you can instead use your own custom subdomain



    Feel free to contact us if you need any help setting up your subdomain. 

    Happy prospecting!

  • Vincenzo

    Update • by Vincenzo Ruggiero • February 17

    Prospect on LinkedIn directly from the search results

    Our extension allows you to prospect someone directly from search results page on LinkedIn. No need to open the profile page to get the information.

    Happy prospecting!


  • Vincenzo

    New feature • by Vincenzo Ruggiero • February 15

    Template Preview

    You can now send a preview of your templates before you start using it. Simply go on the templates list, click on "Actions..." and then "Send a preview". Enter an email address and hit the send button.


  • Vincenzo

    Update • by Vincenzo Ruggiero • February 15

    Link to LinkedIn profile on the prospect page

    From now, when you save a prospect from LinkedIn we will add a small LinkedIn icon next to the prospect's picture with the link to the LinkedIn profile:


  • Vincenzo

    New feature • by Vincenzo Ruggiero • February 11

    Take control of your email deliverability

    We are really happy to announce this important feature for your deliverability: signing your emails with your own domain.

    You can now use your own reputation by adding DKIM and SPF records to your DNS. Emails you send through Prospect.io will be signed with your own domain.

    Emails signed by your own domain will look as if they've been sent directly from you, rather than delivered by Prospect.io. An example from Gmail:

    Feel free to contact our team if you need some help with this.

  • Vincenzo

    Update • by Vincenzo Ruggiero • February 05

    New text editor

    Today we are really happy to introduce a new text editor in Prospect.io

    This new text editor is available when creating/editing your templates and when sending new messages to your prospects (in the web application and in the extension).

    We hope you'll enjoy it :)



  • Vincenzo

    Update • by Vincenzo Ruggiero • February 03

    New menus organisation

    We change the left menu a little bit. We moved the Integrations and the Settings a top menu (under your name, on the top-right corner of the application). 

  • Kevin

    Update • by Kevin Vanzandberghe • February 02

    Email search: sub-domain support

    Starting today, when you are using our extension to look up email addresses, it will not only find addresses associated with the domain of the current page, but also, if the current page is a sub-domain (e.g. 'support.stripe.com'), it will also look up addresses associated with the top-level domain (e.g. 'stripe.com').

  • Kevin

    Update • by Kevin Vanzandberghe • February 01

    Cancel a scheduled message

    You can now cancel a previously scheduled message from the prospect's page. 


  • Vincenzo

    Update • by Vincenzo Ruggiero • January 28

    Automatic link tracking on text links

    You can now simply add a text links in your messages. Our system will automatically transform your link into a clickable link with click tracking activated.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • January 27

    Send with any email address

    This was the more asked feature: sending messages using any email address, not only Gmail.

    We heard you! You can now use Prospect.io with any email address.


  • Vincenzo

    Update • by Vincenzo Ruggiero • January 27

    Real time replies

    We improved the way we manage replies in Prospect.io. Now, all replies are tracked in real time. You can have entire conversations with your prospects in your favorite email client (Outlook, Gmail, ...) and all messages (not only the first reply) will be tracked in Prospect.io

    There is nothing to configure, everything is automatic.

    As you can see bellow, replies are also displayed in the application:


  • Vincenzo

    New feature • by Vincenzo Ruggiero • January 27

    Email address validation

    From now, when you send an email to a prospect the first thing we do is to check the email address.

    We check if the email address exists on the server and doesn't bounce before actually sending your message.

    This is really important to improve the deliverability of your messages.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • January 09

    Close.io Integration


    We are really happy to introduce a new integration, with Close.io!

    You can now connect your Prospect.io account with your Close.io account.

    Prospect.io will create new leads from your prospects. You can choose when you want the lead to be created (when the prospect open your email or click on link for example).

    Note: This integration is currently in beta. Feel free to send your feedback at support@prospect.io

    Connect your Close.io account.

  • Vincenzo

    Update • by Vincenzo Ruggiero • January 09

    New prospect field: Job Title

    We have added a job title field on prospects. 

    This field is automatically filled when using the extension on LinkedIn.


    You can also use this field in your templates using the variable {{prospect_jobtitle}}.

  • Vincenzo

    New feature • by Vincenzo Ruggiero • January 08

    Shift+Click to select multiple prospects

    You can now hold the Shift key and select multiple prospects from the list (clicking on the checkbox on the left).

  • Vincenzo

    Update • by Vincenzo Ruggiero • January 07

    Infinite scroll on the prospects list

    We introduce an infinite scroll on the prospects list. Simply scroll down on the list we will automatically load more prospects.


  • Vincenzo

    Update • by Vincenzo Ruggiero • January 06

    Rename a list

    You can now rename a list from the application. Simply click on the edit icon on the right of the list's name:


  • Vincenzo

    New feature • by Vincenzo Ruggiero • January 05

    Timezone support

    You can now specify your timezone from the settings.


    This timezone will be used to schedule your message and to display every date & time in the application.


  • Vincenzo

    Update • by Vincenzo Ruggiero • December 11

    No more overlay on the extension

    We updated the extension and we removed the black overlay. 

    You can now click on the web page you are visiting (to select & copy/past text for example).

  • Vincenzo

    Update • by Vincenzo Ruggiero • December 09

    Expand and minimize the extension

    You can now expand or minimize the chrome extension using 2 new icons on the top right corner:


  • Vincenzo

    New feature • by Vincenzo Ruggiero • December 07

    New reports

    We’ve just updated the reports section. You can now find better informations and charts about the usage of your team.



    Enjoy ;)

  • Vincenzo

    New feature • by Vincenzo Ruggiero • November 27

    Specify the "From name" and "Reply-to"

    You can now specify the values of the From name and Reply-to for all your outgoing emails.

    Simply go on the Email settings page to specify your values.


  • Vincenzo

    New feature • by Vincenzo Ruggiero • November 18

    Salesforce Integration



    Today we are really happy to introduce a new
    integration, with Salesforce!

    You can now connect your Prospect.io account with your Salesforce account.

    Prospect.io will create new leads from your prospects. You can choose when you want the lead to be created (when the prospect open your email or click on link for example).

    Enjoy :)

    Note: This integration is currently in beta. Feel free to send your feedback at support@prospect.io

    Connect your Salesforce account.

  • Vincenzo

    Update • by Vincenzo Ruggiero • November 16

    Prospect variables and default values in templates

    We have introduced 4 new variables in the templates:

    • {{prospect_name}}: Full name of the prospect (ex: Steve Jobs)
    • {{prospect_firstname}}: First name of the prospect (ex: Steve)
    • {{prospect_lastname}}: Last name of the prospect (ex: Jobs)
    • {{prospect_company_name}}: Company name of the prospect (ex: Apple)


    In the same time we also introduced default values for these variables. 
    You can now write something like this:

    Hi {{prospect_firstname | default: 'there'}}!

    For Steve Jobs the variable will replaced by: "Hi Steve!". Without first name the variable will be replaced by "Hi there!".

    Another example with the company name: {{prospect_company_name | default:'your company'}}

  • Vincenzo

    Update • by Vincenzo Ruggiero • November 13

    Introducing the LinkedIn™ Prospect Button

    We just deployed a big new feature for the extension: the LinkedIn™ Prospect Button.

    The idea is simple: when you visit on LinkedIn™ profile you get a new "Prospect!" button next to the profile picture. When you click on it, we'll use some magic to guess the email address based on the current positions of the person and we'll give a confidence score for this address.

    Here is how it works:


    To get the last version of the extension simply restart your Chrome browser or re-install it from here.

  • Vincenzo

    Update • by Vincenzo Ruggiero • October 27

    Big improvements on the extension

    We released a big new version of the extension, check it out:


    New features:

    • New interface
    • Only save the prospect
    • Save prospects in lists
    • Display a Gravatar
    • Name and company detection improved

  • Vincenzo

    New feature • by Vincenzo Ruggiero • October 27

    Save prospects in lists

    Prospects are now saved in lists, by default in the Default list.

    You can move prospects in lists directly from the web interface. Select prospects then click on "Bulk actions" and select "Move to list...":


    You can then simply click on the list you want to show:


  • Vincenzo

    New feature • by Vincenzo Ruggiero • October 16

    Slack Integration

    You have now the possibility to connect your Prospect.io account to your Slack channels.

    You'll get activities like opens, clicks, conversions, etc... directly in your Slack channels.

    Connect your Slack account

  • Vincenzo

    Update • by Vincenzo Ruggiero • October 10

    Achive prospects

    You can now archive prospects. Select the prospects you want to archive from the list and then click the "Archive" button on the top of the list:


    Archived prospects disapear from the default "Open" list. You can display archived prospects by clicking the "Archived" link on the top right of the list:



  • Vincenzo

    Update • by Vincenzo Ruggiero • October 09

    Performance rates on templates

    We added the performance rates on the templates page. For each template you can now see:

    • Open rate
    • Click rate
    • Conversion rate


    We also added the number of messages sent for each template.


  • Vincenzo

    New feature • by Vincenzo Ruggiero • October 08

    Pipedrive Integration

    As part of this new positioning we decided to deploy our first integration with a well-known CRM: Pipedrive.

    You can now connect your Prospect.io account with your Pipedrive account.

    Prospect.io will create new deals, peoples and organisation from your prospects. You can choose when you want the deal to be created (when the prospect open your email or click on link for example).

    Enjoy :)

    Connect your Pipedrive account

  • Vincenzo

    Update • by Vincenzo Ruggiero • October 07

    Tracking filters

    We improved the prospect filters by adding the possibility to filter open, click and conversion:


  • Vincenzo

    Update • by Vincenzo Ruggiero • October 05

    Duplicate templates

    You can now create new templates based on others using the "Duplicate" features.

    We added a "Duplicate" button on the templates list: