Email Finder FAQ
- When do you charge a credit?
Credits are used to discover emails addresses using our Email Finder. We charge 1 credit everytime a search returns 1 email address. You can also use credits to verify emails using our Email Verifier.
- How many Email Finder credits do I need? What is the average use for these credits?
It depends on your sales rep’s activity, but an average of 250 credits per user per month is a good starting point.
- If I don’t use all my credits in a month, do they roll over to the next month?
Credits included in your subscription expire (and are renewed) at the end of the billing period.
Credits purchased in a pack outside of your monthly subscription will expire 12 months after their purchase.
- I need more than 5,000 Email Finder credits, do you have bigger credit packs?
The biggest pack you can buy is 5,000 credits. Of course, you can always buy multiple packs and use more than 5,000 credits.
If you’re looking for a volume discount on credits, please chat with us.